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UCAAS: Microsoft Teams

Microsoft recently has released updated usage figures for MS Teams, and they indicated the platform now has over 250 million monthly active users (MAU) on a global basis.  Microsoft also stated numbers for MS Teams phone users for the first time, which is over 80 million MAU globally. They did not break out numbers for those only using MS Teams on an internal basis vs those who use it as a full UCaaS phone system.

Reporting at this level is a change in approaching regarding how Microsoft repots these user numbers from the past, which had previously been reported on as daily user numbers. Prior to this update, the most recent statistic stood at 145 million daily active users, in the second quarter of 2021.

On an earnings call, transcribed by Seeking Alpha, Microsoft CEO Satya Nadella had several key quotes that highlights the groundbreaking success MS Teams is experiencing:

  • “Teams usage has never been higher. “We are nearly 250 million monthly active users as people use Teams each day to communicate, collaborate and co-author content across work, life and learning. “
  • “We are leading in the new and growing enterprise phone category. Just like video meetings, chat and business processes happen in Teams, calls happen in Teams, creating a huge new opportunity”
  • “We have nearly 80 million monthly active Teams Phones users, with total calls surpassing 1 billion in a single month this quarter, and we’re just getting started.”

If you need help implementing a Microsoft Teams UCaaS experience for your business, Rgent can help you navigate the journey to a successful implementation.

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